You can cancel without cancellation fees prior to delivery. Once delivered you have 4 days right of withdrawal If you're not happy with your purchase or think your goods arrived damaged for a full refund.
For buy out products:
For the avoidance of doubt, the purchase of the rented Item in accordance is not considered a distance sales, as you have the Item in your possession when the purchase is made. This mean that you are not able to return or withdraw from purchase of the item after exercising the bouy out option.
For "normal" purchases
If you're not happy with your purchase or think your goods arrived damaged, you can send any unworn* item back to us within 14 days of the delivery date. It can take up to 14 days for your return to be fully processed. Your original payment method will be refunded. It may take 2-3 days to clear depending on your bank.
NOTE: *Returns will only be accepted if the seal on the product remains unbroken, attached and in our sole discretion, has not been worn (seal is designed to let you try on, examine and see the products you have ordered as you would in a shop). Items worn purely to see if they fit are not considered worn. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. This does not affect your statutory rights.